At 01.40 in the morning my daughter called me an ambulance because whilst in bed my shoulder had dislocated causing excruciating pain. She was told that there would be a delay as it was a busy evening. The pain was severe and my hand was cold and had pins and needles.
An hour later we were phoned back and told that there was a further delay. Working for St John Ambulance I realise that triage and Ambulance allocations are required. However lying there in agony unable to move I did not expect to still be there at 0640 when an ambulance crew eventually arrived.
I cannot praise the care and professionalism of the crew highly enough. They relieved my pain as quickly as possible and got me to Southmead Hospital.
"Long delay for ambulance"
About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance South Western Ambulance Service NHS Foundation Trust Emergency ambulance Exeter EX2 7HY
Posted by Shep (as ),
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