This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Everything was good except that my appointment was rearrange...

Posted By Back596

"Everything was good except that my appointment was rearranged 2 times"

About: Telford referral and quality service (TRAQS)

(as the patient),

Everything was good except that my appointment was rearranged 2 times. This meant instead of having an appointment after work, I had to book time off work which isn’t very helpful when you are a teacher and have to re-plan your lessons.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG 9 years ago
Helen Handy
TRAQS & CAB Co-Ordinator,
Telford and Wrekin CCG

Submitted on 20/02/2015 at 17:22
Published on Care Opinion on 21/02/2015 at 10:44

Dear Back596

Thank you for sharing your comments with the team.

I am sorry that the appointment booked with TRAQS was rebooked by the hospital. We do advise patients/callers that the appointments we book are subject to change if the consultant feels a different clinic or date is more appropriate and I am sure you can appreciate that althoug it is not always ideal for the patient this is unfortunately outside our control.

Thank you again for taking the time to tell us of your experience.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k