This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Long stay on J3 but amazing staff"

About: Addenbrooke's Hospital / Neurosurgery

(as the patient),

I came in for Jugular Foramen Decompression. Unfortunately my operation got cancelled two times due bed crisis then major incident.

Eventually admitted on J3 by a friendly nurse called Jeanette. She was so friendly, approachable, caring, and reassuring. In the end stayed in for 8 nights on day ward. In this time I was in good care my numerous of staff including Nikki and Melissa. Several others to mentioned but don't know there names.

On day of op I was so calm which I'm still today find suprising, as been worrying for so long.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Addenbrooke's Hospital 8 years ago
Addenbrooke's Hospital
Submitted on 18/05/2015 at 15:23
Published on nhs.uk on 19/05/2015 at 01:00


Thank you for taking the time to let us know that you were treated with kindness by the staff on J3, and that you felt reassured and calm. I will ensure that the staff receive your thoughtful comments. I am sorry that your operation was initially cancelled twice, but I hope that you are now on the road to recovery. Patient Advice and Liaison Service

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k