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endoscopy department

Story from nhs.uk

"endoscopy department"

About: Salisbury District Hospital

We took our son who has aspergers syndrome to the hospital for a couple of procedures, on both occasions we were told as my son was not on system we could not support him , when called I went with my son who was anxious too be told my a nurse in a rude manner you need to wait in reception , I tried to explain this falled on death ears !.on our second visit we couldn't go with him same nurse , this resulted in him not having the procedure as we were not able to support him . I will nor be returning and I hope you can put something in place ti sort this out .!

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Responses

Response from Salisbury District Hospital 9 years ago
Salisbury District Hospital

Submitted on 19/02/2015 at 17:07
Published on nhs.uk on 21/02/2015 at 00:01

Thank you for providing this feedback and we are very sorry about the experiences you have had in our endoscopy department. You have raised several issues here and we would be grateful if you could please contact our Customer Care department on 0800 374208 or customer.care@salisbury.nhs.uk so that we can look into this properly, as we do not want these sorts of incidents to happen at Salisbury District Hospital.

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