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Excellent care despite few staff and pressure on...

Story from nhs.uk

"Excellent care despite few staff and pressure on..."

About: Dorset County Hospital

All staff worked well as a team. Food was excellent, when I got some. My condition made me very confused, this was caused me to be unable to complete my menus and I went without food. Staff didn't seem to understand how confused I was. Despite this the staff got me well again, I am aware of how stretched they are. The level of professionalism was excellent. The nurse was especially compassionate and understanding

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Responses

Response from Dorset County Hospital 9 years ago
Dorset County Hospital

Submitted on 23/02/2015 at 14:21
Published on nhs.uk on 24/02/2015 at 00:01

Thank you for such a positive report of the care you received from our renal team, I will make sure they are aware of your comments. I was saddened to read how you went without food on occasions due to your confusion and that this wasn’t picked up by all the team. Nutrition is a very important part of the healing process and I will also make sure the team were aware of the shortfalls in this area. I am very grateful to you for taking the time to write your review and I was hope you are continuing to make a good recovery. Best wishes, Alison Tong, Director of Nursing, Dorset County Hospital

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