This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"If you have a choice never go to A&E"

About: William Harvey Hospital (Ashford)

Went to have a scan a visit had been arranged the specialist was not informed that I had arrived the hosp denied all knowledge I arrived at 3pm had a blood test saw two doctors and left the hosp at nine with one blood test taken and two doctors carrying out the same test. No scan was told sorry but the specialist left at five! We will call you sometime this week to tell you when can do this scan. Hope the pain in my head is not a brain Tumour was not impressed when told they didn't think it was anything serious.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 21/02/2015 at 18:47
Published on Care Opinion on 22/02/2015 at 13:17


Thank you for your feedback, I am sorry that you were not happy with the service we provided to you. Please do email me if you need support regarding the scan. My email address is Julie.pearce1@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k