"Absolutely Horrific Hospital"

About: Manor Hospital

A&E review room resembles a medical camp of a third world country. Patients are seen in the presence of other patients. Two beds in one cubicle. Doctors discuss your issues in front of an audience. Patience privacy and confidentiality are phenomena that are not heard of in this hospital. Disgusting. Referall to a ward. Told to come in at 7am. Ignored by staff numerous times, told the same thing. Finally seen at 5pm. Ridiculous. Moved from room to room, just waiting around for nearly 12 hours (patient was told not to eat after midnight the night before). Staff are very unhelpful. They would rather stand around discussing their sex lives and "new man". Unhelpful and disrespectful.

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Story from NHS Choices

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Response from Manor Hospital

Thank you for taking the time to share your experience with us. Feedback is very important and we will ensure that your concerns about the A&E review room and the care you received are shared with the Matron for this area so that this can be improved. Should you wish to discuss this further please contact our Patient Relations Team on 01922 656463.

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Response from Walsall Healthcare NHS Trust

Thank you for taking the time to post a comment, please see response posted to the NHS Choices website.

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