"Disorganised and unhelpful"

About: National Hospital for Neurology & Neurosurgery - Queen Square National Hospital for Neurology & Neurosurgery - Queen Square London WC1N 3BG

Posted via nhs.uk 9 years ago

Have been waiting for over a year for a referral we were told would take three months despite chasing up on several occasions. Minimal support and advice provided, a very off hand approach from staff.

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National Hospital for Neurology & Neurosurgery - Queen Square

Submitted on 18/02/2015 at 08:19

Published on nhs.uk on 19/02/2015 at 00:01

Thank you for taking the time to feed back to us. We are very sorry to hear about your recent experience of referral to the the National Hospital for Neurology and Neurosurgery, UCLH. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3448 3237 so that we can look into this.

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Disorganised and unhelpful

"Disorganised and unhelpful"

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