"first appointment"

About: Royal Preston Hospital

was made to feel relaxed and reassured by all the staff I came into contact with. All questions answered and nerves soothed.

Story from NHS Choices

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Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you for your feedback; it's extremely pleasing to hear that the care and support offered is of the standard we would aim to offer all our patients.

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Response from Royal Preston Hospital

Thank you for telling us of your experience when you were recently a patient in our gynaecology department. Please be assured that your kind and positive comments have been shared with the relevant staff and managers.

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