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I am very pleased with the continence service

Posted By Otter907

"I am very pleased with the continence service"

About: Rotherham PCT / Continence service

(as the patient),

My problem is that I cannot pass urine normally and have to use catheters three times a day. Recently I was unable to get my catheters from my GP. I have to ring prescription services. The girls are very polite and friendly and also when I ring for a script they always ask if I have had or got any problems with my condition e.g. any infections etc. I never got asked this when I rang my GP. I can ring up one day and the day after I have my script. I am very pleased with this service.

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Responses

Response from Helen Wyatt, Manager, Patient and Public Involvement , Quality Assurance Team, Rotherham Clinical Commissioning Group 14 years ago
Helen Wyatt
Manager, Patient and Public Involvement , Quality Assurance Team,
Rotherham Clinical Commissioning Group

I support the organisation in making sure that the voice of patients and the public is heard and used in planning services. This involves running events, managing surveys, and building networks with the local community.

Submitted on 26/08/2009 at 09:37
Published on Care Opinion at 01:00

Thank you for taking the time to tell us about your experiences, and for your positive comments about the continence service.

I am glad that the recent changes have improved the service for you.

Your comments will be passed to the incontinence service staff.

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