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The ladies who answer the phone are always polite and respec...

Posted By Penfriend886

"The ladies who answer the phone are always polite and respectful"

About: Rotherham PCT / Continence service

(as the patient),

The ladies we deal with on the phone from the continence prescription service are always polite and respectful. They always deal with requests or questions in a prompt but nice manner and are always helpful.

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Responses

Response from Helen Wyatt, Manager, Patient and Public Involvement , Quality Assurance Team, Rotherham Clinical Commissioning Group 14 years ago
Helen Wyatt
Manager, Patient and Public Involvement , Quality Assurance Team,
Rotherham Clinical Commissioning Group

I support the organisation in making sure that the voice of patients and the public is heard and used in planning services. This involves running events, managing surveys, and building networks with the local community.

Submitted on 26/08/2009 at 09:37
Published on Care Opinion at 01:00

Thank you for taking the time to tell us about your experiences, and for your positive comments about the continence service.

Your comments will be passed to the continence service staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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