"breast screening"

About: Broadgreen Hospital

I attended the breast screening unit last week and felt very dissatisfied, as this was my first visit I thought it would be explained to me before I was ushered into a room, told to undress and then taken through to have my test in all my glory! I was so embarrassed I was not even told the examiners name and felt like a piece of meat, pulled, pushed and squashed in a vice, each time I winced at the squashing the examiner pressed it down more, I felt I was in a torture chamber and after days of pain and bruising have decided I will never repeat this test again. I just hope now my test results are normal because I don't think I can face going through any treatment that may be required.

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Response from Broadgreen Hospital

Thank you for your comments. We are sorry to hear that you did not have a good experience in our Breast Unit. We would like to find out more from you so we can investigate your concerns properly. If you would like to contact the Patient Advice and Liaison Service (PALS), they will be able to help. You can contact them by phoning 0151706 4903/2265, via complaints@rlbuht.nhs.uk or typetalk 18001 0151 706 4903/2265.

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