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3 day stay

Story from nhs.uk

"3 day stay"

About: Southampton General Hospital

My son was staying in G4 ward. And most of the nurses and all doctors and the Consultant all great. I must admit that there was a nurse who was looking after my son, I found her very rude also an other lady very rude and both very Ruff with my son. Didn't have consideration for my son being in pain. Who is only 4! Other that this all other doctors and nurses lovely. Hospital all together lovely! Do think that people that work with children should be child friendly!

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Responses

Response from Southampton General Hospital 9 years ago
Southampton General Hospital

Submitted on 09/03/2015 at 16:56
Published on nhs.uk on 10/03/2015 at 00:00

Thank you for taking the time to share your feedback with us. We are pleased to hear of your positive experiences on ward G4, but disappointed that you found two of the staff rude and unfriendly. We will share your feedback with the Matron to review and share with their staff. If you would like to discuss this further please contact Patient Support Services on telephone: 023 8120 6325 or email: patientsupportservices@uhs.nhs.uk.

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