Having taken the day off work today to bring my 16 year old to her first appointment at adult gynae services we arrived slightly ahead of of her 10. 05 appointment.
There were around six other patients in the waiting room and for the first 15 mins no-one was seen.
Over half an hour past her time and we are still waiting. There is no proactive information advising of delays therefore no option to go for a coffee and come back. I fail to see the point of setting specific appointment times if the clinics are not going to be on schedule. I am also disappointed that there is no proactive information for patients.
Person centred? I don't think so
"Outpatient delays"
About: New Stobhill Hospital / Gynaecology Clinic New Stobhill Hospital Gynaecology Clinic G21 3UW
Posted by Westy65 (as ),
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See more responses from Lorna Fairlie
See more responses from Lorna Fairlie