"Broken tibula"

About: Royal Alexandra Hospital / Trauma & orthopaedics

(as the patient),

I went to RAH Paisley my tibula was broken. A pin was inserted, after the op. I have foot drop and nerve damage, the pain is really bad. Waiting to got to the southern general in Glasgow for nerve therapy. can't come quick enough! foot and pain getting worse by the day.

Staff and nurses in ward 23 were fantastic angels. The waiting time for Southern General might be 3weeks or more, don't know if I can suffer that long.

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Responses

Response from Lorna Gray, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde

Dear Crissy,

First of all, please accept my apologies that you haven't had a response to the story you shared until now. I can see that this is a very complicated injury you have had and that you still have some way to go before you are completely better.

I would encourage you to keep in touch with your Doctor regarding any pain you are in, as there may be ways to manage this better for you while you are awaiting further treatment. This would hopefully make you more comfortable until the cause of your pain is treated.

On a separate note, I am glad that you felt well cared for by the staff in Ward 23 while you were in hospital and I'll pass along your kind words to the team.

Best wishes for your future treatment and what is hopefully a speedy recovery.

Lorna

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Update posted by Crissy (the patient)

Thanks Lorna for your kind response. I was at the RAH yesterday I now have a corrective boot on for now to try and lift my foot. Going next week to be measured for a splint. The only real problem I have is getting down my stairs, I would like patient transport as I would feel safer. I have had to crawl down stairs and climb back up on my back side. I am turning 60 next month and is not very dignified in front of my neighbours, it's also painful. Could you give me the number to call. Anytime I have asked I was told they were too busy. Thanks again Lorna.

Response from Lorna Gray, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde

Dear Crissy,

I hope that the boot and the splint will make some difference to you. I can completely understand the difficulties you have getting up and down your stairs (on a personal note, I lived in a 2nd floor flat when I had a full leg cast for a broken knee, so your description is very familiar to me!)

The number for booking Patient Transport with the Scottish Ambulance Service is 0300 123 1236. The Scottish Ambulance Service have a set criteria for providing patient transport, so when you call they will take you through a series of questions to establish whether they will be able to provide transport for you. There is a bit more information about this on their website: http://www.scottishambulance.com/WhatWeDo/pts.aspx

I hope that you get something organised in this respect and with you all the best with your future treatment.

Kind Regards,

Lorna

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Update posted by Crissy (the patient)

Thanks Lorna for your feed back. I would like to say this is a great site. I don't feel alone in my times of depression. Nice to know others are willing to listen to my gripes.