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quickets most effifcient service ever recieved

Story from nhs.uk

"quickets most effifcient service ever recieved"

About: Trafford Walk in Centre

Upon arrival at the walk in centre the waiting room was full, and I had prepared myself for a long wait. I scoffed at the '20 minute waiting time' that it displayed on the notice board and had prepped a friend to collect me in An hour. 20 minutes later I was on my way out! There were about 4 doctors and one nurse on duty and they clearly all worked as fast as one another because before I knew it all those in front of me had been called. after experiencing many lost hours waiting in a&e I just assumed the walk in centre would be the same. Well I can now admit I was wrong ! The doctor who saw me was efficient and worked fast but it seemed like he actually cares about my condition and wasn't just trying to get me out of the door. brilliant service which surprised me greatly, would dedinately use again and would reccomend anyone else to use who needed it!

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Responses

Response from Trafford General Hospital 9 years ago
Trafford General Hospital

Submitted on 26/02/2015 at 14:26
Published on nhs.uk on 28/02/2015 at 00:02

Thank you for your comments posted on the NHS Choices website regarding the care you received at the Trafford 8-8 Walk-in-Centre during the month of February 2015. We are extremely pleased to hear that you were treated efficiently and in such a timely manner. Your comments are a real morale booster to all our staff and I will ensure that your feedback is passed to them. Thank you again for taking the time to post your kind comments, as we do value patient feedback and value your input. The Patient Experience Team The Central Manchester University Hospitals NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Manchester University NHS Foundation Trust 9 years ago
Manchester University NHS Foundation Trust

Submitted on 26/02/2015 at 14:27
Published on Care Opinion at 16:26

Thank you for your comments posted on the Patient Opinion website regarding the care you received at the Trafford 8-8 Walk-in-Centre during the month of February 2015.

We are extremely pleased to hear that you were treated efficiently and in such a timely manner. Your comments are a real morale booster to all our staff and I will ensure that your feedback is passed to them.

Thank you again for taking the time to post your kind comments, as we do value patient feedback and value your input.

The Patient Experience Team

The Central Manchester University Hospitals NHS Foundation Trust

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