About: Heartlands Hospital

I went here last night with a friend that is pregnant and was bleeding and in pain we waited 3 and half hours and still not been seen so we walked out opit is disgusting the wait will not be going here again

Story from NHS Choices


Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust

Dear Tammy

I'm sorry to read that your friend was having difficulties with bleeding during her pregnancy, I'm sure it was a very worrying time for her, and for you.

Thank you for your post describing your experience and how unhappy you were.

Can I please ask you, or your friend (as the patient) to contact me so that I can obtain some more information and look into your concerns?

I would like to reassure you that we take seriously any issues our patients, families and friends may have and your feedback is important to us.

I can be contacted on 0121 424 0808 or by email: marie.helebert@heartofengland.nhs.uk

I look forward to hearing from you.

Kind Regards

Marie Helebert

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