"Investigation of shoulder pain"

About: Trafford General Hospital

Arrived early for my 9.20am appointment to beat the morning traffic. Within 5 minutes I was directed to the X-ray department reception. Almost immediately I was taken for my X-ray. Very thorough and each of the 3 X-rays checked. Came back up to the orthopaedic department and again almost immediately saw the registrar who listened to everything I had to say, asked me about my shoulder then very clearly took me through the X-ray results and answered all my questions. Then various treatments were discussed and agreement reached as to the best course of action. A very stress free efficient hospital appointment and all staff were courteous and caring. Thank you Trafford General.

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Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the Patient Opinion website regarding your care at Trafford General Hospital. It was very kind of you to write and compliment the staff, as it is good to receive positive feedback that reflects their hard work and dedication. We were happy to hear that you found the staff to be courteous and reassuring, and that all aspects of your treatment and care were well communicated with you by the staff that looked after you. I can assure you that we have passed on your thoughts to the staff involved. The Patient Experience Team Central Manchester University Hospitals, NHS Foundation Trust