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a&e

Story from nhs.uk

"a&e"

About: South Tyneside District Hospital

I normally haven't a bad thing to say about the hospital but this one time was a really bad experience I had been suffering really bad from pain at the top of stomach and back and the nurse checked me send me home was back again next day with the same thing sent home again this happened 4 times till a doctor checked my urine which had blood in it turns out I had pancreatitis gallstones which I said to the nurse on the first visit to a&e and didn't take what I said in to account suffered hours and hours in pain not being able to sleep the people at that hospital think because they have the qualifications they no it all when in fact they don't!!

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Responses

Response from South Tyneside District Hospital 9 years ago
South Tyneside District Hospital

Submitted on 10/02/2015 at 10:50
Published on nhs.uk on 11/02/2015 at 00:01

Thank you for taking the time to post your comments on the NHS Choices website regarding your recent experience of our A&E Service. I am truly sorry that you were repeatedly discharged from A&E without a diagnosis or what would appear to be a thorough examination. We do pride ourselves in the high quality care we give to our patients and on this occasion that quality of care has not been met. I apologise again for this and have forwarded your comments to the staff in A&E in order that they can reflect on your experience for future attendees. I hope your condition improves and I wish you a speedy recovery. Kind regards Lorraine B Lambert Chief Executive

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