"Visit to Outwood"

About: East Surrey Hospital / Ear, Nose and Throat

(as a parent/guardian),

Admitted following a visit to the A&E. My daughter had very bad tonsillitis that was not responding to medication and her tonsils were very swollen, She was treated with the utmost care and kindness - all staff were helpful and seemed genuinely interested in getting her better. Even the lady who ran the playroom wanted to ensure that my daughters stay in the hospital was as good as it could be. This is the 3rd stay in Outwood for my family, my son once and my daughter twice and it has always been a stay with excellent care. Thank you to all the staff who helped.

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Response from Fiona Allsop, Chief Nurse, Surrey and Sussex Healthcare NHS Trust

Dear Momofchild

Thank you for your kind comments about outwood ward and the care the staff have provided. I will make sure your comments are shared with the team.

I hope your daughter is feeling better now.

Best wishes


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