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Care Opinion

Thank you for great care

Posted By Lisa-Marie

"Thank you for great care"

About: Hull University Teaching Hospitals NHS Trust

(as the patient),

Recently I have had surgery on my right knee; I was only in for the day. The ward I was supposed to be on had been changed. I was told later that the ward I went on they share between each other, which I thought was really nice. My named nurse was really nice, a bit funny at times; she kept me at ease and calmed me down. She even came with me to theatre and kept me calm as I was really frightened.

All the theatre staff where great, made me laugh by telling me jokes and kept me from thinking about what was going on. The recover nurses where really great as I was quite poorly afterwards. When I was back on the ward the nurses where very caring, did my obs every 15 minutes and just basically checked on me. They helped me to the bathroom etc. I cannot fault the care and professionalism of these incredible staff. They are a big asset to our care. I owe a big debt to the nurses and doctors. A big thank you.

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Responses

Response from Engagement Section Assistant, NHS Hull 14 years ago
NHS Hull

Submitted on 11/08/2009 at 16:06
Published on Care Opinion on 12/08/2009 at 01:00

Dear Lisa-Marie Many thanks for posting your comments on the Patient Opinion website about the care you received in hospital recently. It is always a pleasure to receive such positive comments and we will ensure that the staff concerned are made aware of these. NHS Hull is the organisation responsible for deciding how money is spent on local health services [also known as commissioning], ensuring those services are of high quality and meet local needs. We value all feedback and if you would like to discuss this further please do not hesitate to contact our Patient Advice & Liaison Service on 01482 335409 or by email If you would like to become more involved in decisions about local healthcare, all local health Trusts are recruiting ‘members’. By becoming a member you can receive top tips to keep yourself and your family healthy, find out more about your local NHS and help us improve local services. You don’t need any special skills or experience to become a member, you just need to be interested in our services and the people we care for. There is no commitment, you can get involved as much or as little as you want to. For more information please email or telephone 01482 675165. Thank you once again for taking the time to provide us with your views on local services.
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