"Children's Emergency Dept."

About: Heartlands Hospital / Accident and emergency

(as a parent/guardian),

Massive thank you to nurses and doctors who took care of our daughter one evening in early February. Every member of staff who came in contact with us and our daughter were absolutely wonderful.

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Response from Matthew Cooke, Deputy Medical Director, Heart of England Foundation Trust


Many thanks for this very positive feedback. It is a real boost to the staff, particularly at the present time when they are so busy in the emergency department.

I will make sure the staff see your feedback


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful