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wonderful care

Story from nhs.uk

"wonderful care"

About: William Harvey Hospital (Ashford)

My elderly mother had very good care from all the staff, she was treated with kindness and respect. She was admitted via A and E and was moved to Cambridge L where the staff were wonderful.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 08/02/2015 at 10:16
Published on Care Opinion at 22:37

Thank you very much for taking time to provide us with feedback about the care we provided to your mother. I will make sure that A&E Staff and Cambridge L team revive your feedback, they work really hard to provide an effective service with care and kindness. Staff will really appreciate your encouraging words.

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