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The care in A&E was fantastic

Story from nhs.uk

"The care in A&E was fantastic"

About: Royal Preston Hospital

Taken into A&E by ambulance with chest pains. The staff were all fantastic. From the ambulance men, to the nurses and doctors. Everyone was very nice and professional and treated me very well. I was also taken onto EMDU and the nurses there were also lovely. The doctors were quick to get to the bottom of the problem and I felt very well looked after the entire time I was there.

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Responses

Response from Royal Preston Hospital 9 years ago
Royal Preston Hospital

Submitted on 10/02/2015 at 12:06
Published on nhs.uk on 11/02/2015 at 00:01

Thank you for taking the time to tell us of your experience when you attended the Emergency Department. Please be assured that your kind comments have been shared with staff in that department.

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Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 9 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 10/02/2015 at 12:48
Published on Care Opinion at 12:59

Thank you for providing your feedback and for sharing your experience with us. It is always pleasing to hear that the care provided is of the standard we aim to offer all our patients.

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