"Average to good"

About: Lings Bar Hospital / Inpatient nursing and rehabilitation

(as a staff member posting for a patient/service user),

I was on Forest ward before and liked it very much; it was homely. The John Proctor ward is average to good. It is let down when you need somebody at night and sometimes you don't get the care you need depending who is on duty.

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Response from Janet Crawford, Operational Services Manager, Lings Bar Hospital, Health Partnerships

Thank you for providing us with feedback regarding your recent stays on Forest Ward and John Procter Ward.

It is good to know that you had such a positive stay on Forest Ward.

I am sorry that you feel your stay on John Procter Ward has not been so good, especially through the night.

We would like the opportunity to look into your experience further and would ask that you contact our head of service - Claire Smith, Head of Inpatient Services - 0115 8837406.

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