"1 Ignorant doctor ruined 9 years of admiration"

First of all, please let me say that I have rarely had a bad expereince at dermatology - St. Lukes Bradford. I have been coming to Dermatology for nearly 9 years, for Acne treatment... bar the waiting times, i have rarely had an issue. Also the nurses are great and reception staff are friendly and helpful. My issue is rather specific... I was seeing a "Consultant" that was supposed to asses whether I needed a certain treatment that I have been on and off for 7+ years. I.e; starting the treatment again after an instructed 3 months off by the Nurse. I explained that my Acne flares up and today was a relatively "good day"... despite this, the doctor (not the ususal consultant) dismissed 7+ years of my own, other nurses and doctors experience and said that we would review in another 3-4 months... He didnt check my back or chest (witthout me asking him if he wanted to check!), neck area or even have a close look at my face. If he had done, he would have seen the new-scar tissue from spots of recent weeks, as the other doctors usually do. There was a significant language barrier for me personally also, which did not help as I felt I could not convey what I wanted to say and he was very abrupt and rude so I felt like I could not explain how I felt about his diagnosis. It was as if he had better things to do with his day. Such a shame. After so many good experiences....