"Terrible care!"

About: Royal Hallamshire Hospital

The care I have received at the jessop wing has been beyond terrible. As a woman pregnant with twins I've had very little support and have been left for a week over my date of scheduled induction. The midwifes are rude apart from.two excellent ones. The labour unit has no structure to it and I've been treated as not high risk when my consultant has always said I am high risk. I have been told conflicting things since arriving at jessops and to say I am a first time mother pregnant with twins the care has been so substandard that I dread the care when I am actually allowed down to the labour unit.

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Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

I was so sorry to learn about your experiences which are not reflective of the care we wish to offer our patients.

We would like to look into your concerns in more detail but would need personal information from you to do this. Please coul you consider contacting our Patient Services Team on telephone number 0114 271 2400 or emailing one of the team at PST@sth.nhs.uk and they will be able to assist in taking your complaint.

Thank you.

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