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Ultimate Kindness and Care

Story from nhs.uk

"Ultimate Kindness and Care"

About: Torbay Hospital

My 98 year old mother was admitted to A&E with acute pneumonia and from the moment of her arrival she was treated with dignity, comfort, kindness and utmost care. There was a happy and supportive atmosphere between the staff regardless of rank. Their ethos of involving patient and family with all decision making worked effectively and at all times they were very approachable. All in all I cannot praise Torbay Hospital more highly.

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Responses

Response from Torbay Hospital 9 years ago
Torbay Hospital

Submitted on 02/02/2015 at 10:56
Published on nhs.uk on 03/02/2015 at 00:01

We are delighted to read your encouraging comments. Staff appreciate hearing about patients’ positive experiences and your feedback will be shared with those concerned. Kind regards South Devon Healthcare NHS Foundation Trust.

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Response from PALS Dept, Torbay and South Devon NHS Foundation Trust 9 years ago
PALS Dept
Torbay and South Devon NHS Foundation Trust

Submitted on 02/02/2015 at 12:48
Published on Care Opinion at 16:01

Thank you for your kind comments. We are really pleased that the care and treatment you received reached the high standards we constantly strive to achieve.

Kind regards South Devon Healthcare NHS Foundation Trust.

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