"Crisis Team seems to be improving dramatically"

About: Lord St Resource Centre / Crisis Resolution & Home Treatment Team - St Helens

(as the patient),

Not had many good experiences with my local crisis team in the past but I just wanted to comment on how well the service seems to be improving lately, there seems to be so much more consistancy in what they say and do, the communication between them / other services and myself as a patient has got better and the overall service experience from a service users point has got a lot better.

I do wanna thank them as well, i think people are aware that crisis team do get a bit of stick every now n then from peeps but they are really working hard given their case loads n staffing levels, and also a personal thankyou from myself for the way I have felt treated by them recently, so supportive, non judgemental and overall professional about their work.

Keep up the good work!

Thanks St H CRT.

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Response from Sandra Embling

Thank you for your feedback.

It is great to hear that the service you have received has improved and that staff have been supportive and professional. I will pass your feedback to the team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful