"I visited A&E on two occasions and was seen almost..."

About: University Hospital (Coventry)

I visited A&E on two occasions and was seen almost immediately by the triage nurse and shortly after by the doctor on both occasions. Staff were friendly and involved me in decisions. I was extremely happy with the service I received.

Story from NHS Choices

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Response from University Hospital (Coventry)

Thank you for providing feedback on your recent experience at University Hospital, Coventry. I am delighted to hear that you had a positive experience and that you are happy with the care you received. It is great to read that our staff were friendly and they communicated to you effectively. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

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