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Care Opinion

Physiotherapy Department

Story from nhs.uk

"Physiotherapy Department"

About: Seaton Hospital

Great, friendly, helpful, diagnosis, treatment and lifestyle advice and follow-up. Second time have had the benefit of this excellent service in 10 years. Most recent - 3 visits between December and January 2014/2015. This is an invaluable service to local people and a great support to the GPs. NB Have had to fill-in 'dont Know' for dept. Physio is too important to miss off the list.

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Responses

Response from Jayne Kruszewski, Patient Experience Manager, Royal Devon University Healthcare NHS Foundation Trust 9 years ago
Jayne Kruszewski
Patient Experience Manager,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 03/02/2015 at 18:20
Published on Care Opinion on 04/02/2015 at 13:15

Dear Mr Mason

Many thanks for taking the time to give us your feedback. It was very good to note that you had such thorough advice and treatment following your referral to the Physio department.

I have shared your comments with the Physio service lead, where I know they will be warmly received and shared with the staff involved in your care.

Kind regards

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Response from Peter Brain, Volunteer, Healthwatch Devon 9 years ago
Peter Brain
Volunteer,
Healthwatch Devon

Submitted on 08/02/2015 at 16:37
Published on Care Opinion on 09/02/2015 at 10:50

Dear Mr Mason

The comments and responses on the web-site of Patient Opinion are passed to us at Healthwatch.

This experience you describe was indeed encouraging and it is good that you took the time to say so.

More generally we are building a picture of the provision of services in Devon and these comments will help the NHS and other providers develop and improve their services.

If you wish to discuss any health or social care issues with us in confidence, including receiving advice or information about services please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain

Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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