About: Lancashire Care NHS Foundation Trust / Crisis resolution and home treatment Lancashire Care NHS Foundation Trust Crisis resolution and home treatment PR5 6AW
Posted by JAYL (as ),
I contacted the Crisis team at Parkwood by phone when I was feeling unstable, unwell, suicidal and had cut my wrist the same morning.
A Support Worker answered the phone. They did not offer help, support and they were offensive and degrading.
I felt worse after dealing with the support worker. I made a complaint to the trust the same day.
Two months later and still unsupported I received their reply. It dismissed all of my complaint, they did not offer to speak to me about the matter and I was made to feel a liar. This person works with vulnerable adults but is permitted to speak to them how they want to. Disgusting i feel.