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Excellent emergency care

Story from nhs.uk

"Excellent emergency care"

About: St Mary's Hospital (Newport)

My husband collapsed at a bus stop one night and I wanted to say that from start to finish his care was wonderful. An ambulance arrived very quickly, the paramedics were cheerful and professional, and when we arrived the waiting time was only a few minutes, The emergency department was busy but calm and everyone involved working away in the efficient triage system, I hope that this continues, well done to everyone in ED and the ambulance service,

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Responses

Response from Vanessa Flower, Head of Patient Experience, Isle of Wight NHS Trust 9 years ago
Vanessa Flower
Head of Patient Experience,
Isle of Wight NHS Trust

Submitted on 03/02/2015 at 08:56
Published on Care Opinion at 09:20

picture of Vanessa Flower

Thank you very much for posting this valuable feedback, which has been shared with the teams.

I was pleased to read that you and your husband had a positive experience and that you were treated in a professional and efficient manner.

I do hope that your husband is recovering well.

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