"Disheartened and dissatisfied."

About: Newcastle Dental Hospital

I have attending the dental hospital for over 16 months now, involving about as many appointments. In that time at least five different consultants have examined my teeth and recommended at least five different solutions, as a consequence i am no further forward now as i was at the beginning. My last appointment was in mid December, when i was assured that the treatment would be imminent. I am still waiting and have almost given up hope. I cannot recommend this service as it has so far cost me a lot of time and over £150 in expenses to achieve absolutely nothing. Nigel Stevens.

Story from NHS Choices

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Response from Newcastle Dental Hospital

Thank you for leaving feedback via NHS Choices regarding your care at Newcastle Dental Hospital. We are very sorry to hear that your treatment is not progressing as you would expect. We would be grateful if you would contact our Patient Relations Department on 0191 223 1382 and provide them with your details so that we can investigate your concerns in more detail and get back to you.

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