"This doesn't inspire confidence"

About: Colchester General Hospital

(as the patient),

I never see the same doctor twice!

My long term eye condition is manageable, but because I always see a different doctor/consultant I am not really convinced that I have a real treatment plan, even though I have been going regularly for nearly 5 years.

Every time I have to re-explain what is going on and this doesn't inspire confidence!

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Response from Paul Searle, Head of Communications, Colchester Hospital University NHS Foundation Trust

picture of Paul Searle

I apologise you’ve not had a good patient experience.

We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers.

We would like the opportunity to discuss your experiences more fully and to apologise in person. If you are willing I would appreciate it if I could ask the matron to contact you. Could you email me, using the reference “PAT OP Posted by steviewonder 26 Jan 2015 ”, please?

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