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late late late

Story from nhs.uk

"late late late"

About: Darlington Memorial Hospital

This hospital has a good reputation for the care and efforts but I waited 5 and a half hours in waiting room to be told that there was nothing wrong with me! Two days later my leg god even worse and I just gave up, everytime I come here I wait stupid hours for such little investigation by docs and nurses,

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Responses

Response from Darlington Memorial Hospital 9 years ago
Darlington Memorial Hospital

Submitted on 28/01/2015 at 13:53
Published on nhs.uk on 29/01/2015 at 00:00

Thank you for providing feedback on your recent visit to the A&E department at Darlington Memorial Hospital. I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the Matron to ensure she is aware of yuor experience. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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