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so much praise

Story from nhs.uk

"so much praise"

About: Royal Orthopaedic Hospital

I have so much praise for the this hospital ..i was on ward 1 . I was sent there by my gp..urgently on new years eve 2014. Arriving early on the morning i was seen by a registra had an mri scan which showed i had i needed emergency surgery....the staff rushed round to get me ready for my op even the surgeon popped in when he arrived to meet me to talk me through what was going to happen and within a very short time i was whisked off to theatre for my op. The staff were caring ,and thoughtfull nothing was to much trouble for them. The hospital was clean and the cleaners even had time for me...the food was spot on too. I dont mind saying i felt like i was in a private hospital. ...i cant thank them enough .

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Responses

Response from Royal Orthopaedic Hospital 9 years ago
Royal Orthopaedic Hospital

Submitted on 26/01/2015 at 10:46
Published on nhs.uk on 27/01/2015 at 00:00

Dear Ms Keelan, hello and good morning Many thanks for your feedback and for taking the time to tell us of your recent experiences. I am very pleased to hear that all went well and that you felt cared for and looked after at what must have been an anxious time and I would imagine not how you had imagined spending New Year's Eve! I have of course passed your kind words on to all those involved with your care and treatment and that you mentioned. On behalf of the Hospital I'd like to wish you well for your continued recovery and wellbeing kind regards Claire Williams, Patient Relations Manager

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