Mum was admitted at A&E via ambulance/paramedic.
Care was superlative although very protracted and we were not really kept informed of timeline, what was going to happen.
A&E was not busy and Mum had very attentive care. Medical assessment was more busy, however, level if care was reasonable and staff Oliver and a Suster were so attentive to Mum's needs.
However, we were only told on a need to know basis of what was happening and we always had to ask. Mum is a retired Headmistress as is and was whilst in hospital very lucid and she is very intelligent.
"Good care but need more information"
About: Royal Derby Hospital / Emergency department Royal Derby Hospital Emergency department DE22 3NE
Posted by Chestnut (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from University Hospitals of Derby and Burton NHS Foundation Trust
See more responses from Royal Derby Hospital