"i found the day ward lovely"

About: Bishop Auckland Hospital

I attended in august for an operation , I was really nervous. the day ward staff were lovely made me feel at ease , everyone I saw from the surgeon to nurses were lovely. im never keen on hospitals but they answered all I asked. I was unable to have the operation as my blood pressure was very high , I feel like when I go back in I will be more at ease , I was treat with great dignity even offered a cup of tea or something to eat when I was told the operation was too risky for me , I said it was ok I would just go to a café im diabetic but thought it was nice I was asked.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Bishop Auckland Hospital

Thank you for providing feedback on your recent visit to Bishop Auckland Hospital. I am very pleased to hear that you had a positive experience and that you are happy with the attention you received despite not being able to have your operation. I do hope things will go well for you when you come back to the hospital to have your operation. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass on to staff. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful