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Visit to eye casualty clinic

Story from nhs.uk

"Visit to eye casualty clinic"

About: East Surrey Hospital

Visited the eye clinic yesterday and was seen by a doctor. Just want to say how impressed I was with the his excellent professional standards,Everything was delt with effectively and explained very well.Would also add that from my first initial call arranging the appointment,to visiting/leaving the hospital,was in my opinion very quick.Well done to the team.

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Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 9 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 22/01/2015 at 20:09
Published on Care Opinion at 22:15

picture of Ian Mackenzie

Dear Nick Carpenter,

Thank you for posting such positive comments about your recent experience in the eye clinic at East Surrey Hospital. It can be a very busy clinic so its good to read that you not only felt so well looked after but that it happened quickly.

I will ensure your comments are shared with the team

Kind regards

Ian

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