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No care for meas a patient

Story from nhs.uk

"No care for meas a patient"

About: Gosport War Memorial Hospital

I went in on Monday as I had a fall and thought I'd damaged my ankle I wait a long time but that was ok because its first come first serve and they were very busy. I got seen by a triage lady the back in the waiting room then a nurse who asked the same questions then x Ray. She came out to the waiting room and told me infront of everyone that it was not broken and gave me a leaflet and tried to get away I wanted to know if I could drive as I could barely walk she just chuckled and said no. I really struggled to get home and move around in my house my foot and ankle is unbearableand I have no idea what to do because she didn't care enough to give me any time of day.

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Responses

Response from Gosport War Memorial Hospital 9 years ago
Gosport War Memorial Hospital

Submitted on 26/01/2015 at 11:44
Published on nhs.uk on 27/01/2015 at 00:00

Dear Aasha Thank you for taking the time to post your feedback. We are sorry to learn of the difficulties you experienced during your time at the Gosport War Memorial Hospital, Minor Injuries Unit and would appreicate the opportunity to look into this further for you. If you would like us to do so, then please contact Portsmouth Hospital NHS Trust at PHT.Pals@porthosp.nhs.uk or via free phone on 0800 917 6039 as we would be more than happy to discuss this further with you. Many Thanks The Complaints Team PORTSMOUTH HOSPITALS NHS TRUST

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