"Treatment at E & A Over the so called Christmas..."

I had the misfortune to need help at 10.30 pm on Boxing day with a severe chest infection and difficulty breathing and was attended by a Paramedic then transported by ambulance to the A & E department of the RUH in Bath. Despite what the media would have you believe I did not experience the out of control chaos portrayed. I was received at A & E and swiftly found myself under the expert supervision of the high care section. I do accept however that on occasions things go horribly wrong and these cases get well reported but I can only speak from my own experience which was absolutely superb - Well done A & E Staff and many thanks. Jim Speed