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"Good Service."

About: Good Hope Hospital

I was very satisfied with A & E. As it happened I had pulled a muscle around the area of my heart. The nurse saw me within minutes. She remembered me but she did not realise it was just over 2 years before until she looked at the records. She did say I was correct to have my heart checked.

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Responses

Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust 9 years ago
Iona Belgrove
Patient Services Manager,
Heart Of England NHS Foundation Trust
Submitted on 20/02/2015 at 13:56
Published on Care Opinion at 14:31


Dear Brian

Thank you for taking the time and trouble to email Patient Opinion following your admission into emergency department. I am really pleased that you were seen very quickly and by a nurse who remembered you.

I have forwarded your email to Matron.

With kind regards and a speedy recovery

Iona

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