"Excellent care on the whole"

About: Diana, Princess Of Wales Hospital

I had my daughter at Grimsby Hospital last April via emergency section which was very traumatic. I would like to thank two particular midwives on Blueberry ward for how kind they were to me and say how wonderful the care was that they gave me. I received care from another two ladies who were also very nice. There was also a lovely healthcare who assisted with caring for my baby so I could have some much needed rest and this was very much appreciated. The cleaning staff were also lovely - they were friendly and chatty and the place was immaculate. The only complaint I have would be the attitude of a particular healthcare. She was very short and snappy towards us and felt like everything was a chore. It was a very vulnerable time and it wasn't very nice. I haven't felt like I could complain because I am so grateful to the rest of the team for the wonderful help and after the traumatic delivery I am just so grateful that my daughter is ok.

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Response from Diana, Princess Of Wales Hospital

Hi, thank you very much for your feedback, it's certainly appreciated and it's great to hear that in the main you and your baby felt so well looked after. We have also noted your comment about the member of staff who did not come up to scratch. Best wishes, Sarah Mainprize