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"Colonoscopy"

About: Lymington New Forest Hospital

I recently had my first lot of treatment at this hospital and my first impression was excellent. The staff were friendly and welcoming, made you feel at ease and clearly explained what was going to happen. A polite trainee requested to insert the cannula into my hand only if I was happy for him to do so. Although he was very nervous but still did an excellent job and couldn't thank me enough. I cannot comment on the procedure as I was lucky enough to be given a sedative that allowed me to forget the whole event. I do know that directly afterwards great care was taken to ensure I was comfortable and well enough to go home as I suffer with low blood pressure and a tendency to faint. Cup of tea and a biscuit plus rest then I was explained all the do and dont's about going home. Cannot fault the care and the whole feel of the hospital.

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Responses

Response from Lymington New Forest Hospital 9 years ago
Lymington New Forest Hospital
Submitted on 20/01/2015 at 14:14
Published on nhs.uk on 21/01/2015 at 00:00


Thank you for your compliment regarding Lymington New Forest Hospital. Your feedback is very valuable and I have shared this with the staff and the manager concerned. Our staff strive to provide high quality care and will be very pleased to hear that you cannot fault the care provided. Kind regards, Julie White, Complaints and PALS

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