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appointment at 11.45 over 1.15 hr delay

Story from nhs.uk

"appointment at 11.45 over 1.15 hr delay"

About: Leighton Hospital

after waiting weeks for the result of a biopsy,i went for appointment at 11.45 to be told of 45 min delay at 12.30 to be told delay 1.15 hrs, had to leave due to appointment at 1pm,so now waiting for new appointment,along with the stress.

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Responses

Response from Leighton Hospital 9 years ago
Leighton Hospital

Submitted on 09/02/2015 at 13:03
Published on nhs.uk on 10/02/2015 at 00:00

I am very sorry for the delays you experienced and that you are still waiting for your test results. We try to keep to time in clinics but, unfortunately on some occasions, appointments do overrun. Please would you contact the customer care team on 01270 612410 with your details so that I can look into this for you. Best Wishes Sue Hamman, Professional Lead, Diagnostic & Clinical Support Services

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