"Disappointed"

My daughter attended A & E last night 11.01.15 she thinks she has miscarried her baby she is currently 11/12 weeks pregnant, her first time. She was referred to the GP service and the staff there were lovely and reassured her that they doubt she has lost the baby despite that she has lost blood but they referred her to ward 12. They examined her but could not confirm either way and told her to wait for her next scan which is over a week away. This is an awful way to treat someone. My daughter and her partner are so excited to be having a baby to now have to wait and see if she is still pregnant. How can she carry on with work etc not knowing what to say to people. Surely there is a better way. Very disappointed.