"Investigating a health concern"

This is a still ongoing story. My mum is having a combination of symptoms which the doctor cant explain. The regular blood tests for example, have been done several times. Doctor wants to know what is going wrong but it is an extremely painful process because trying to send my mum for different specific or more in depth tests is not very accessible to my mum or her doctor, who seems to struggle to work with NHS Fife guidelines to get her a solution and help her and us as a family to have a better quality of life. She has been getting worse the past 4 months.

Accessing the tests and investigation you need should be easier and quicker. That way, waiting queues at A &E would also be shorter, as people seem to go there with sudden symptoms that perhaps are related to an ongoing concern that has not yet been fully investigated.

Ambulance staff have visited my mum on a few occasions and they are very caring, but they don't give you much advice, when perhaps they should take you in and report with a doctor, so you can get the tests you need before the doctor can see you, having all the information ready, making communication easier, rather than telling your story several times to different people.

Remember sometimes the patient will know how bad they feel and how urgent they need help and why. Don't doubt them. GPs deserve more of a say in how the NHS can improve.