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Excellent Service

Story from nhs.uk

"Excellent Service"

About: Bishop Auckland Hospital

Attended UCC on a saturday tea time, with my 3yr old daughter who was running a high temp and generally not herself. We were seen within 5 minutes of arriving, the staff were great. We were given a diagnosis and I was very reassured. Although I hope not to be attending any UCC in the near future! I would not hesitate to return to Bishop Auckland if I needed too. Thank you

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Responses

Response from Bishop Auckland Hospital 9 years ago
Bishop Auckland Hospital

Submitted on 12/01/2015 at 11:15
Published on nhs.uk on 13/01/2015 at 00:00

Thank you for providing feedback on your daughter's recent visit to the Urgent Care Centre at Bishop Auckland Hospital. I am very pleased to hear that you had a positive experience and that you are happy with the care she received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very kind comments will be shared with the Matron to pass on to the staff. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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