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"Basingstoke DTC"

About: Basingstoke and North Hampshire Hospital

I had my first colonoscopy yesterday and I was terrified as I have a general fear of hospitals, and not very visible veins. All the staff were very informative and supportive, and were extremely understanding when I started to get upset. The procedure was done by a man, and he was accompanied by 2 ladies, one of whom held my hand and stroked my head the whole time to calm me down. They were all very good to me and all 3 of them reassured me throughout the entire procedure. When it was over one of the ladies took me to the recovery room and stayed for a few minutes to make sure I was okay before leaving me to rest. Overall I was incredibly impressed as I must have been a nightmare patient, I kept apologising for the state I was in and they just kept telling me I had nothing to be sorry for. I couldn't have asked for a better team of people to get me through it, so thankyou so so much. I wouldn't hesitate to recommend this department in the slightest. Thanks again DTC staff!

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Response from Basingstoke and North Hampshire Hospital 9 years ago
Basingstoke and North Hampshire Hospital
Submitted on 28/01/2015 at 12:38
Published on nhs.uk on 29/01/2015 at 00:00


Thank you for your kind comments on NHS Choices. It is always lovely to get positive feedback on the treatment and care our patients receive. I will ensure that these thoughtful words are shared with the DTC team, who I am sure will greatly appreciate them. Mary Edwards, Chief Executive email: mary.edwards@hhft.nhs.uk

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